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FAQs

FAQS

Welcome to our frequently asked questions section; just click on your question to see the answer. If you don't see your particular question listed here, drop us an email at support@tncheesecake.com or give us a call, (615) 773-6181. We will be happy to help you.

Can I purchase a cheesecake at your bakery?

We are a wholesale bakery and do not have a walk-in retail space or online store. The best way to enjoy a Tennessee Cheesecake dessert is to ask for it at your favorite restaurant, or purchase one locally at select Tennessee grocers. If you are a restaurant, foodservice operator, or grocer interested in carrying our desserts, please contact us.

Does Tennessee Cheesecake contain any trans fat?

No, all of our products are Trans Fat Free.

Is Tennessee Cheesecake available wholesale?

Yes. Tennessee Cheesecake has been selling wholesale cheesecakes for more than 30 years. Browse our wholesale catalog or contact us to discuss custom dessert solutions for your business.

How is Tennessee Cheesecake packaged?

All of our cheesecakes come individually boxed and pre-sliced, with individual dividers separating each slice.

How are wholesale orders shipped?

Our desserts ship frozen to protect quality in transit, so they arrive in the best possible condition. Freight options, lead times, and minimums vary by location — please contact us or email support@tncheesecake.com to discuss shipping for your order.

Can I refreeze the product?

YES. Tennessee Cheesecake can be refrozen without product deterioration. Simply place unused portions in a freezer safe container or bag and return to the freezer.

How long can I store Tennessee Cheesecake in the freezer?

Tennessee Cheesecake can be safely stored at zero (0) degrees up to six months.

How long will the cheesecake last in my refrigerator at home?

We suggest storing Tennessee Cheesecake in the refrigerator for no more than five (5) days because Tennessee Cheesecake contains no added preservatives.

How many servings are there in a cheesecake?

There are twelve servings in most of our cheesecakes.

Does Tennessee Cheesecake contain any added preservatives?

NO. Tennessee Cheesecake does not add any preservatives to our products. We only use the finest ingredients.

What type of crust does Tennessee Cheesecake have?

All of our cheesecakes feature our famously moist, all-butter, honey-graham-pecan crust.

What is the best way to serve Tennessee Cheesecake?

We recommend serving Tennessee Cheesecake chilled (but not frozen) to enjoy the pure flavor of our quality ingredients. To thaw Tennessee Cheesecake, move our cheesecake to your refrigerator four to five hours before serving, or thaw an entire cake on your counter for one hour; one slice for 30 minutes.

Does Tennessee Cheesecake guarantee customer's satisfaction?

YES. Your satisfaction is always guaranteed.

What does Tennessee Cheesecake do with my information?

Any information that you give to Tennessee Cheesecake through this site is kept within Tennessee Cheesecake. We do not sell or distribute our contact lists or client lists to anyone. The information is solely used to help Tennessee Cheesecake understand our customers, reply to comments suggestions or concerns, and to better direct promotions. Your privacy is important to us.

How can I contact Tennessee Cheesecake?

You can call, email, or write to us.

Tennessee Cheesecake Inc.
1420 Toshiba Dr, STE B
Lebanon, TN 37087

Phone: 615-773-6181

E-mail us at support@tncheesecake.com.