Frequently Asked Questions

Does Tennessee Cheesecake contain any trans fat?

Is Tennessee Cheesecake available wholesale?

How is Tennessee Cheesecake packaged?

What are your different shipping options?

How will my order be packaged so it will be protected in shipping?

Can I refreeze the product?

How long can I store Tennessee Cheesecake in the freezer?

How long will the cheesecake last in my refrigerator at home?

How many servings are there in a cheesecake?

Does Tennessee Cheesecake use any added preservatives?

What type of crust does Tennessee Cheesecake have?

What is the best way to serve Tennessee Cheesecake?

Does Tennessee Cheesecake guarantee customer's satisfaction?

How secure is my information when ordering?

What does Tennessee Cheesecake do with my information?

Does Tennessee Cheesecake deliver locally in Nashville?

How can I contact Tennessee Cheesecake?

Does Tennessee Cheesecake contain any trans fat?

NO, all of our products are Trans Fat Free.

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Is Tennessee Cheesecake available wholesale?

YES. Tennessee Cheesecake has been selling wholesale cheesecakes for over twenty eight years. Would you like to serve Tennessee Cheesecake in your restaurant? Then give us a call today, 1-866-986-2253.

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How is Tennessee Cheesecake packaged?

All of our cheesecakes come individually boxed and pre-sliced, with individual dividers seperating each slice.

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How will my order be packaged so it will be protected in shipping?

Each Tennessee Cheesecake is packaged individually with dry-ice, placed into a styrofoam cooler, taped, and boxed. Tennessee Cheesecake stands by our pledge to have all of our cheesecakes arrive in the best possible condition to our customers.Tennessee Cheesecakes can travel hundreds of miles and arrive picture perfect, because of our attention to detail.

Custom Cheesecake Packaging	Optional Holiday Ribbon (free of charge)

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What are your different shipping options?

Tennessee Cheesecakes are shipped UPS 2nd Day Air, or UPS Overnight Express; with any of our shipping options your cheesecake will arrive on time and in perfect condition. Click here to see a shipping chart describing our different shipping options. If you have any other questions please feel free to send us an email at info@tncheesecake.com.

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Can I refreeze the product?

YES. Tennessee Cheesecake can be refrozen without product deterioration. Simply place unused portions in a freezer safe container or bag and return to the freezer.

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How long can I store Tennessee Cheesecake in the freezer?

Tennessee Cheesecake can be safely stored at zero (0) degrees up to three months.

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How long will the cheesecake last in my refrigerator at home?

We suggest storing Tennessee Cheesecake in the refrigerator for no more than five (5) days because Tennessee Cheesecake contains no added preservatives.

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How many servings are there in a cheesecake?

There are twelve servings in most of our cheesecakes. You can also special order any of our flavors in a fourteen slice, just give us a call.

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Does Tennessee Cheesecake contain any added preservatives?

NO. Tennessee Cheesecake does not add any preservatives to our products. We only use the finest ingredients.

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What type of crust does Tennessee Cheesecake have?

All of our cheesecakes are baked in our famous moist all butter honey graham pecan crust.

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What is the best way to serve Tennessee Cheesecake?

We recommend serving Tennessee Cheesecake chilled (but not frozen) to enjoy the pure flavor of our quality ingredients. To thaw Tennessee Cheesecake, move our cheesecake to your refrigerator four to five hours before serving, or thaw an entire cake on your counter for one hour; one slice for 30 minutes.

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Does Tennessee Cheesecake guarantee customer's satisfaction?

YES. Your satisfaction is always guranteed.

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How secure is my information when ordering?

As safe, if not safer than ordering over the phone. Our ordering process is a secured electronic transaction designed to protect your vital information. Of course any purchase process includes the risk of abuse, but the facts show that online purchases are much safer than in-person purchases or telephone purchases.

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What does Tennessee Cheesecake do with my information?

Any information that you give to Tennessee Cheesecake through this site is kept within Tennessee Cheesecake. We do not sell or distribute our contact lists or client lists to anyone. The information is solely used to help Tennessee Cheesecake understand our customers, reply to comments suggestions or concerns, and to better direct promotions. Your privacy is important to us.

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Does Tennessee Cheesecake deliver locally in Nashville?

Only during the holiday season. Please call for details.

To send us an E-mail just click here.