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Frequently Asked Questions Welcome to our frequently asked questions section; just click on your question to see the answer, and if you don't see your particular question; drop us an email or give us a call, 1-866-986-2253; we will be happy to help you.Does Tennessee Cheesecake contain any trans fat? Is Tennessee Cheesecake available wholesale? How is Tennessee Cheesecake packaged? What are your different shipping options? How will my order be packaged so it will be protected in shipping? How long can I store Tennessee Cheesecake in the freezer? How long will the cheesecake last in my refrigerator at home? How many servings are there in a cheesecake? Does Tennessee Cheesecake use any added preservatives? What type of crust does Tennessee Cheesecake have? What is the best way to serve Tennessee Cheesecake? Does Tennessee Cheesecake guarantee customer's satisfaction? How secure is my information when ordering? What does Tennessee Cheesecake do with my information? Does Tennessee Cheesecake deliver locally in Nashville? How can I contact Tennessee Cheesecake? Where is Tennessee Cheesecake located?
Does Tennessee Cheesecake contain any trans fat? NO, all of our products are Trans Fat Free. Is Tennessee Cheesecake available wholesale? YES. Tennessee Cheesecake has been selling cheesecakes wholesale for over twenty six years. Would you like to serve Tennessee Cheesecake in your restaurant? Then give us a call today, 1-866-986-2253. How is Tennessee Cheesecake packaged? All of our cheesecakes come individually boxed and pre-sliced, with individual dividers seperating each slice. They also feature a resealable bag for your convenience. How will my order be packaged so it will be protected in shipping? Tennessee Cheesecake is packaged in individually wrapped dry-ice, placed into a styrofoam cooler, taped, and boxed. Tennessee Cheesecake stands by our pledge to have all of our cheesecakes arrive in the best possible condition to our customers.Tennessee Cheesecakes can travel hundreds of miles and arrive picture perfect, because of our attention to detail. What are your different shipping options? Tennessee Cheesecake can be shipped UPS 2nd Day Air, or UPS Overnight Express; with any of our shipping options your cheesecake will arrive on time and in perfect condition. 2nd Day Air will be unavailable July - September. We can ship your cheesecake Overnight Monday thru Thursday, and 2nd Day Air Monday thru Wednesday. If shipping Overnight, your Tennessee Cheesecake will arrive the next business day. If shipping 2nd Day Air, your Tennessee Cheesecake will arrive in 2 business days. We ship to all of the 48 contiguous states. If you have any other questions please feel free to send us an email at info@tncheesecake.com. YES. Tennessee Cheesecake can be refrozen without product deterioration. Simply place unused portions back in the original plastic bag, twist tie, and return to the freezer. How long can I store Tennessee Cheesecake in the freezer? Tennessee Cheesecake can be safely stored at zero (0) degrees up to three months. How long will the cheesecake last in my refrigerator at home? We suggest storing Tennessee Cheesecake in the refrigerator for no more than five (5) days because Tennessee Cheesecake contains no added preservatives. How many servings are there in a cheesecake? There are twelve servings in most of our cheesecakes. The Original is also available sliced for fourteen. You can also special order any of our flavors in a fourteen slice, just give us a call. Does Tennessee Cheesecake contain any added preservatives? NO. Tennessee Cheesecake does not add any preservatives to our products. We only use the finest ingredients. What type of crust does Tennessee Cheesecake have? All of our cheesecakes are baked in our famous moist all butter honey graham pecan crust. What is the best way to serve Tennessee Cheesecake? We recommend serving Tennessee Cheesecake chilled (but not frozen) to enjoy the pure flavor of our quality ingredients. To thaw Tennessee Cheesecake, move our cheesecake to your refrigerator four to five hours before serving, or thaw an entire cake on your counter for one hour; one slice for 30 minutes. Does Tennessee Cheesecake guarantee customer's satisfaction? YES. Your satisfaction is guranteed. How secure is my information when ordering? As safe, if not safer than ordering over the phone. Our ordering process is a secured electronic transaction designed to protect your vital information. Of course any purchase process includes the risk of abuse, but the facts show that online purchases are much safer than in-person purchases or telephone purchases. What does Tennessee Cheesecake do with my information? Any information that you give to Tennessee Cheesecake through this site is kept within Tennessee Cheesecake. We do not sell or distribute our contact lists or client lists to anyone. The information is solely used to help Tennessee Cheesecake understand our customers, reply to comments suggestions or concerns, and to better direct promotions. Your privacy is important to us. Does Tennessee Cheesecake deliver locally in Nashville?
NO, but you can pick-up a cheesecake at our bakery anytime.
To send us an E-mail just click
here. How
can I contact Tennessee Cheesecake?
You can call, fax, email, or write to us.
Tennessee Cheesecake Company, LLC Phone:1-866-986-2253 or
615-292-0862
To send us an E-mail just click
here. Where
is Tennessee Cheesecake located?
Tennessee Cheesecake Corporate Office and Bakery; is
located on the west side of the city of Nashville at 4611 Alabama Ave, on the corner of 47th and Alabama Ave. Call 1-866-9TN-CAKE
for more information.We are open M-F 8am-4pm central. |
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